Our policies
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SHIPPING:
â–º All orders are fulfilled and/or shipped within 3 to 5 BUSINESS DAYS, unless otherwise stated or indicated in our store, via email notification, etc. If there will be considerable delay to the shipment of your order, we will work to notify you via your email address on-file.
â–º PREORDER NOTICE: All multi-item orders containing a PREORDER item will not be shipped until the preorder item comes back in stock for fulfillment. Please refer to the preorder item's store page for an expected arrival date. If this applies to your order and you wish to receive your non-preorder items sooner, or if you have any questions, please contact our Support Team HERE in order to arrange advance shipment of those items (additional shipping fees apply). Otherwise, please order in-stock and preorder items separately.
â–º We now ship to Canada, the United States, Mexico, and Japan! All international customers automatically assume responsibility for payment of ANY and ALL import taxes, duty, and/or fees associated with their order. Furthermore, High Score! Tech Supply, KyleAwsm LLC, and any other affiliates or subsidiaries thereof are NOT liable to pay these or any related import fees.
â–º All orders are tracked, insured, and shipped via the U.S. Postal Service or UPS postage.
RETURNS AND REFUNDS:
â–º Purchased items may be returned for a refund within 10 days of purchase. Please contact us HERE about returning an item.
â–º Customers assume FULL responsibility for any return shipping costs and associated fees, PayPal refund fees, etc., unless otherwise directly stated. Additionally, customers may be responsible for a restocking fee (for applicable orders and merchandise) of up to 15% of the original price of an item, deducted from any refund payments tendered.
â–º Returns of any consumable parts and/or items that have already been modified, used, or installed, by the customer or any associated party and in any way, and thus removed or uninstalled for intent of return, are NOT accepted and are strictly prohibited.
â–º If you have any questions or concerns regarding any of our return and/or refund policies, or if you are not sure if you qualify for a merchandise return and/or refund, please contact us HERE.
CONTACT US:
â–º If you have any questions or concerns about your order, placing an order, or any other product or order-related subject matter, please do not hesitate to contact our Support Team HERE.